The MVU Customer Care Center can answer questions about accessing courses, taking tests, credits and more. Do you have a question about the Professional Learning Portal, the Michigan Virtual School or any of our other programs? We can help with that too. Contact us by telephone or email for service about any of your customer needs.
Did you know?
MVU’s new Knowledge Base offers an extensive help section, including step-by-step instructions for most processes. You can access the knowledge base anytime.
MVU Knowledge Base »
Customer Care Center Hours
We’re available to assist you Monday through Friday from 7:30 a.m. to 5:30 p.m. After hours, customers may leave a voicemail, create a web form ticket or email customer care. The MVU Care Team will respond as early as possible on the next business day.
Customer Care Center Toll-free
Customer Care Center